Support Services
If you are affected by crime, confidential support is available. These services can provide counselling, information, referrals, and emotional support at any stage of the criminal injuries compensation process.
You do not need to be making a compensation claim to access these services.
National support services
Victims of Crime Helpline
📞 1800 819 817Free, confidential support and referrals for victims of crime across Australia.
1800RESPECT
📞 1800 737 73224/7 counselling and support for people affected by sexual assault, family violence, or domestic violence.
13YARN
📞 13 92 7624/7 culturally safe crisis support for Aboriginal and Torres Strait Islander peoples.
Blue Knot Foundation
📞 1300 657 380Specialist support for people with complex trauma and survivors of childhood abuse.
Men’s Referral Service
📞 1300 766 491Counselling and referrals for men concerned about their own behaviour or experiencing family violence.
National Relay Service
📞 133 677Assistance for people who are deaf, hard of hearing, or have a speech impairment.
Djirra
📞 1800 105 303Specialist legal and non-legal support for Aboriginal people experiencing family violence.
InTouch
📞 1800 755 988Multicultural Centre Against Family Violence. Specialist support for women from migrant and refugee backgrounds.
QLife
📞 1800 184 527Anonymous and free LGBTIQ+ peer support and referrals. Available 3pm – midnight every day.
Rainbow Violence Helpline
📞 1800 497 212Specialist counselling for LGBTIQ+ people who have experienced sexual, domestic, or family violence.
Relationships Australia
📞 1300 364 277Counselling and support for individuals, families, and relationships.
State and local services
Each state and territory also offers its own victim support services, counselling programs, and referral networks. These services may provide additional assistance tailored to local systems and communities.
Victim Support Service (WA)
📞 1800 818 988The official state service providing counselling, court support, and advocacy for victims of crime in WA.
Angelhands
🌐 Visit WebsiteSpecialist trauma recovery and community support for people affected by homicide and serious violence.
Sexual Assault Resource Centre (SARC)
📞 1800 199 888Free service in Perth providing crisis services for recent sexual assault (last 2 weeks) and counselling for past or recent abuse. Available to all genders/sexualities aged 13+.
Sexual Health Quarters (SHQ)
📞 (08) 9227 6177Clinical services for testing/treatment of STIs, contraception, medical abortion, and cervical screening. Also offers professional counselling for relationships and sexual health issues.
Victims of Crime Helpline
📞 1800 819 817The official helpline for victims of crime in Victoria. Open 8am–11pm, 7 days a week.
Sexual Assault Crisis Line (SACL)
📞 1800 806 292State-wide, after-hours, confidential, telephone crisis counselling service for victims of sexual assault in Victoria.
Victims Access Line
📞 1800 633 063Single entry point for victims of crime in NSW to access counselling and financial support.
Aboriginal Contact Line
📞 1800 019 123Dedicated support line for Aboriginal victims of crime in NSW.
RPA Sexual Assault Service
📞 (02) 9515 9040Specialist medical, forensic, and counselling services for people 14+ located at Camperdown (RPA Hospital).
Victim Assist Queensland
📞 1300 546 587Information, advice, and financial assistance for victims of violent crime in Queensland.
Brisbane Youth Service
📞 (07) 3620 2400Support for young people (12-25 years) experiencing homelessness or at risk, including housing, health, and crisis support.
DVConnect
📞 1800 811 81124/7 statewide crisis response, counselling, and emergency accommodation for people affected by domestic and family violence.
Victim Support Service SA
📞 1800 842 846Therapeutic counseling and practical support for victims of crime and abuse in SA.
Victim Support ACT
📞 1800 822 272Support, advocacy, and financial assistance for victims of crime in the ACT.
Victims Support Services
📞 1300 306 375Counselling and case management for victims of crime in Tasmania.
Sexual Assault Support Service
📞 1800 697 877Southern Tasmania's specialist support service for survivors of sexual assault, providing counselling and 24/7 crisis support.
Crime Victims Services Unit
📞 1800 221 372Assistance and compensation information for victims of crime in the Northern Territory.
Legal help
Need free legal advice?
Community Legal Centres (CLCs) provide free or low-cost legal help to people who cannot afford a private lawyer. They can assist with advice, referrals, and sometimes representation.